Go to, Settings Profiles Attach Facebook Profile
Go to, Settings Profiles Attach Twitter Profile
Check if your browser is blocking pop-ups. If pop-ups are being blocked, then you’ll have to unblock them.
Go to ‘Compose’ at the top right corner of the screen.
On clicking it, in the ‘Compose’ window that opens, select (check) the social profiles that you want to publish content to.
Type in the content that you want to publish to these social channels. You can attach media (images / videos) to your outgoing content, too, by clicking the ‘camera’ icon.
Once you are sure of the content, click on the ‘calendar’ icon to open up the calendar. Select the date and time that you want the content to go out at and click ‘Schedule’. Your outgoing content is now scheduled.
Go to Publish Scheduled
You will see individual tabs with the number of Facebook and/or Twitter profiles that you have scheduled content for. You will also see the content and the day/time that it is scheduled for posting.
You can also find your scheduled posts in the calendar
Go to, Publish Calendar
Use the drop down menu on the top right hand side of the screen to select the social profile you want to see. You will then see that the content populates on the scheduled time slots in the calendar.
Go to, Publish Scheduled
Click the content tab that you need to edit. If you need to make changes to the content, you can make them here. If you need to change the date and time of the post, click the calendar icon and select the revised date and time. On completing, click ‘Reschedule’ to confirm the changes.
Go to, Publish Scheduled
Identify the content tab that you want to delete from the list. On hovering the cursor over the particular tab, a ‘bin’ icon will appear on the right side. Clicking that ‘bin’ icon will delete your scheduled content
Go to, Settings Users Invite Users Scheduled
Enter the email address of the person you want to invite. You can also give the user access to specific social profiles directly from this screen. Talk about getting two birds in a single shot.
Select ‘Invite User’ to send the invitation mail to join you in SMhack.
In ‘Social Inbox’ you will find tabs containing conversations from your social media channels. To assign the responsibility of these tabs to your team, hover the mouse over the circle at the top left corner of the tab and click it.
Clicking it will show you the team members that have been added in SMhack.
Click on the profile of the team member whom you want to assign this task to. After clicking, the circle changes from a blank avatar to the profile of the team member. Your task has been assigned.
Clicking on the tab in ‘Social Inbox’ will open the entire conversation. You will see the space below the post where you can type in your response. After writing your response, just press the ‘enter’ key to send. Your reply will be sent.
Clicking on the tab in ‘Social Inbox’ will open the entire conversation. If you want to close this task, check the ‘Mark as done’ box in the bottom right corner of the opened tab. This will close the assigned task.
Yes. We are currently in the process of enhancing the product that agencies can use to support multiple client accounts. All our users will be notified when the ‘agency-based’ model is released.
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